- modernization of retail and corporate digital banking
- connection to core banking and local services
- secure operation in a regulated environment
- support for local market specifics and Islamic banking
The bank needed to further develop its digital channels for individuals and companies and to offer clients more everyday banking services without visiting a branch. The new solution had to securely connect the mobile and web interfaces to the existing core banking, card and payment systems, and the bank's other services. At the same time, it had to account for local payment processes, both English and Arabic, and Islamic banking products.
So it was not only about a new user interface. The bank needed a stable integration and application layer on which it could roll out further services over time, without having to touch its core banking with every change.